Privacy policy
At Mahoor Official, we value the trust you place in us and are committed to protecting your personal information. We respect your privacy rights and recognize the importance of safeguarding your data. This Privacy Policy explains how we collect, use, store, and protect your personal information.
By accessing or shopping at www.mahoorofficial.com, you agree to the terms outlined in this Privacy Policy and our Terms & Conditions.
1. Information We Collect
We collect personal information in several ways, primarily when you place an order, create an account, or register for our services. By registering or shopping with Mahoor Official, you consent to the collection of the following data:
• Full name
• Email address
• Phone number(s)
• Home, shipping, and billing address
• Credit/debit card billing details
Your payment details are processed securely through our authorized payment service
providers. Saved card information is never shared with third parties and is used solely for completing authorized transactions.
2. How We Use Your Information
Your personal information may be used for the following purposes:
• To process and fulfill your orders
• To manage your account and order history
• To provide a personalized shopping experience
• To improve our website, services, and customer experience
• To communicate updates, promotions, and marketing information (based on your
preferences)
Your personal information may be shared with trusted partners such as:
• Credit reference and fraud prevention agencies
• Delivery and logistics providers
We do not sell or rent your personal information to any third-party marketing companies.
We may, however, share non-personal data (e.g., website traffic, sales analytics, wish list
trends) with third parties for statistical purposes — none of which includes identifiable personal information.
3. Marketing Communication: Opt-In & Opt-Out
When registering or placing an order, you may choose to receive marketing updates from us, including:
• Email alerts about new collections, offers, and events
• SMS notifications about sales or promotions
• Direct mail updates
You can opt out of these communications at any time:
• By clicking the ‘Unsubscribe’ link in any marketing email
• By logging into your Mahoor Official account and updating your communication
preferences
• By contacting us directly at: +92 322 0773777
info@mahoorofficial.com
We respect your choice — opting out of marketing communications will not affect your ability to place orders or receive essential service updates.
4. Protecting Your Personal Information
We maintain robust administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, misuse, or alteration.
• All transactions are processed through Secure Socket Layer (SSL) encryption to ensure data security during transmission.
• We ensure all third-party service providers comply with strict data protection standards and handle your information responsibly.
5. Questions and Complaints
If you have any questions, concerns, or complaints regarding our Privacy Policy or data handling practices, please visit the Help section or Contact Us page on our website. Our support team will be happy to assist you.
Mahoor Official is committed to maintaining the confidentiality and trust of its customers. By Continuing to use our website, you acknowledge and consent to this Privacy Policy.